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Trading hours
Mon-Wed 10am - 4pm
Thurs & Fri - 10am - 3pm
Sat 11am - 3pm
Busy mums who work around the
activities of their children run our beautiful boutique. Due to this,
sometimes our hours change without notice.
We thank you for your understanding.
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Talk to us about selling your quality items on consignment!
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To
ensure your items receive the best possible sale price, it is essential that
ALL items be:
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in AS NEW condition.
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dry-cleaned / laundered and
IRONED
The first and most important step
as the consignor is to look at your things with the eye of a shopper. Would
I buy this? Is it the right colour or fashion? Or, would I give it to
a friend or family member? That means that all the things with obvious wear
such as flaws, damage, stains, holes, tears, or things that have gone out of
shape or are really out-dated should go into a donate pile, or sometimes
even the bin! The wonderful things that someone else would love and would be
willing to pay for, can then go to Second Childhood.
We will generally not consider
taking items that are too worn, pilled, marked in any way, un-ironed, more
than 2 years old in season or are of a brand which might normally attract a
reasonably inexpensive retail price. Due to our popularity, we are
offered many thousands of items to consign on a monthly basis, so will only
accept items which are of a very high standard. Our customers expect
the very best, and we are proud of our reputation, which continues growing
the success of the business.
The manufacturing, fabric and design quality of
up-market labels if maintained properly, can be recycled over and over again.
Unfortunately, mass-produced children's clothing labels, whilst good for one
child/one season, most commonly will not be worthy of recycling.
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It is important for both yourself and Second Childhood
that we go through your items together, however if this is not possible another alternative is to
drop off your items. Please
ensure your contact details are clearly marked on the outside of the
bag - and full contact details inside the bag. Once we have
inspected and administered your items onto our system, a consignment list will be
available for you to pick up. Next time you're passing, just pop in
and we'll give you your updated list.
Important: if after dropping off your items, we decide that
some
items are not suitable for our boutique,
these items will be donated to our chosen
charity on your behalf without us notifying you. If you don't wish for
this to happen, it is essential we go through your items together.
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Once
administered onto our system and displayed for sale, after
4 weeks or at our discretion at any time, we may reduce the initial selling
price of your items. Please
understand that the initial price we ask for your items may not actually be the end sale price.
We ask that you be aware that we make the decision to price your
items and may also discount your items for various reasons.
Please keep in mind;
it is to our advantage as well as yours, that we achieve the highest
possible price for your items, however consistent turnover is our priority.
Customers return when new stock is consigned regularly.
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If
an item has not been sold within 3 months, the item will be donated to
our chosen charity. After 3
months and price reductions, if it hasn't sold, then it's simply not worthy
of selling. If
you wish to collect your unsold items, please come into the
shop to collect your unsold items off the shelves prior to 3 months from the date
the items were consigned - detailed on your consignment list.
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If
you do not wish for your unsold goods to be sent to a charity and are unable
to pick them up by the due date, then we suggest that you don't bring them
in for consignment. We cannot change our system for one consignor. We have
found over the last 18 years this is what works best. We even found
that the goods that we did pack up in the past were often not collected for
many months and sometimes not at all. We cannot store your goods
indefinitely, and will send them to charity as per the agreement.
We will not contact you to remind you of goods
to be picked up or money owing
- that's up to you. It just takes a quick call on your behalf to find out
what your account status is. At any given time we have over 2,000
"active" consignors and over 6,000 "inactive" consignors - it is impossible
to call each consignor when an item sells, or an unsold item needs to be
collected for example. Active =
has items currently for consignment. Inactive = no items currently for
consignment.
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You will receive 50% of the end sale
price, less selling fee and GST.
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A small selling fee is charged for each
item sold, and is automatically deducted when you
receive payments for items sold.
Selling Fees for sold items priced at:
Under $5 = NIL
$5 to $29 = $1.00
$30 to $49 = $2.00
$50 to $99 = $3.00
$100 to $199 = $5.00
$200 to $299 = $10.00
$300+ = $20.00
NB: In addition, if an item
requires cleaning/laundering/ironing, Second Childhood will charge a minimum
of $5 to
cover costs. (Normally in
this situation it would go straight to charity as we would be unable to sell
it. If we were to make the decision to launder it, we launder items
exquisitely, so often the selling price is often elevated due to the care we
have taken.)
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Due to
Australian government legislation, GST is charged to you as the seller
against our consignment (service) fees. (Sadly we have to charge GST on our
commission. You are using our service, and it's a goods and services
tax).
Examples of payments:
Example 1:
Second Childhood has sold an item belonging to "Lucy" for $29. Lucy will
receive $12.30.
Calculation: $29 ÷ 2 = $14.50.
Less $1.00 selling fee = $13.50. Less GST = $12.30
Example 2:
Second Childhood has sold an item belonging to "Lucy" for $95. Lucy will
receive $40.45.
Calculation: $95 ÷ 2 = $47.50. Less $3.00 selling fee = $44.50.
Less GST = $40.45
When Lucy
next visits Second Childhood to collect her payment. She will collect in
total $52.75.
Even though our fees are comparable with other consignment
boutiques, please understand the costs
and hard work it takes to prepare your goods for sale - it isn't cheap ...think
utilities, storage, super, work cover, wages, hangers, tags, labels,
advertising, rates, insurance and most of all rent (our
landlord has NO sympathy and increases our rent by 5% each year without any
compassion or consideration!).
Please be aware that by deciding to consign your items,
you agree that your items are left at your own risk, in the unlikely event of
damage, fire or
theft. Sadly some of the public are generally messy (mainly their
children!), and things get broken, and misappropriated. We try hard to
protect your goods, but can't be everywhere at once.
Once your goods are placed for sale, they
are to remain in store for the entire sale period - 3 months from consignment
date.
Second Childhood reserves the right to
reduce prices as required in order to sell an item - sometimes we need to strike
while the iron is hot, other times we may find a fault, and we have the right to
sell an item that has taken up room in our shop.
Money owing will be held for a total of 2
years, after which time it will be absorbed into the system. We figure if
you haven't come back after 2 years, you're never coming back! The money will be
absorbed into the system, and used towards our massive overheads.
Q.
Would you be interested in
your funds being automatically donated as a cash payment, to a charity of your choice?
Click here, for more information.
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