Policies
Please find the policies that relate to this website and its use below.
Privacy Policy
At Second Childhood we take your privacy very seriously. We do not distribute, rent or sell any of your personal information. We will endeavour, at all times, to protect your privacy and confidentiality and apply the relevant privacy legislation.
Collection of Information
In order to properly conduct our services we collect information about you via Second Childhood . Any information that we collect from you will be used to improve your shopping experience.
We have taken appropriate measures to ensure your information is protected. All information provided by you via our site from credit card details to online forms is encrypted using SSL (Secure Socket Layer) technology and stored in a secure manner. Without your express consent we do not disclose personal information to any third parties.
If you would like to communicate with us on this issue please contact us.
Visit www.privacy.gov.au for further information about privacy legislation.
Pricing
All prices on the Second Childhood website are in Australian Dollars (AUD). Pricing may be changed at our discretion and without notice.
Returns & Refund Policy
Second Childhood accepts reasonable returns. For any item you wish to return you will be responsible for the return postage toSecond Childhood.
If you would like to return an item it must be returned to Second Childhood in its original condition including its packaging within 10 days of receipt. Clothing items must not have been worn or damaged and the swing tags must still be attached.
Due to Health Regulations, we are not able to exchange underwear or swimwear.
In order for us to process your request you must contact info@secondchildhood.com.au
To make the process quicker, please provide us with the following details:
- Your order number - located on your order receipt
- Description of the item and reason for the return
- Your daytime phone number and your email address
Product Availability
On the rare occasions when a product we have displayed on Second Childhood is not available we let you know by email or phone and provide you with the opportunity to select an alternative product, or to cancel the order.
Cancelling an Order
We can only cancel orders that have not been shipped. Orders are shipped within 1-4 business days. If you have submitted an order in error or changed your mind after your order has been shipped, we do accept returns. For more information see our refunds policy.
Copyright
Second Childhood (www.secondchildhood.com.au) is owned and operated by Trycycle Clothing Company Pty Ltd - ABN 69127764621. All the material on this site, including but not limited to images, illustrations and written content is protected by copyrights, trademarks and other intellectual property rights which are owned and controlled by Second Childhood, its related companies or by other partners who have licensed their material to Second Childhood. No person has permission to commercially exploit, copy, download, duplicate, display, modify, post, record, retransmit, redistribute, reproduce or republish any part or aspect of this website in any form, or any information found on this website, by any means whatsoever without the express prior written consent of Second Childhood. Material on this website is solely for your personal, non-commercial use. Use for any other purpose is prohibited and is a violation of copyrights, trademarks and other proprietary rights of Second Childhood or Trycycle Clothing Company Pty Ltd.
Trycycle Clothing Company Pty Ltd & Second Childhood Copyright.
Disclaimer
The product information contained on Second Childhood (www.secondchildhoodcom.au) is provided in good faith by its owners and operators of Second Childhood. The information is believed to be accurate and current at the date the product information was placed on this website.
Second Childhood does not warrant that the website or any products or services advertised on the website will be available or will meet a customer's requirements.
Second Childhood does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Second Childhood will not be liable as a result of any error, virus or harmful component.
Neither Second Childhood nor employees of Second Childhood make any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website, and by accessing this website you agree that neither Second Childhood nor any of the employees thereof will be liable for any errors or omissions in the information contained on this website. In ordering products from this website, you accept all responsibility for selecting a product that is suitable for your purposes.
Second Childhood does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that Second Childhood will not be liable for any product that is not available or not suitable for your purposes or individual needs.
Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Second Childhood and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase, make request or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us at info@secondchildhood.com.au